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My account holds your personal settings across Profile, Security & access, Preferences, Notifications and My activity, separate from organisation-wide Settings.
The my account page showing profile and security settings

Profile: your details, signing identity and data.

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Profile and Signing identity

  • Profile: your photo (shown when you host an in-person signing session) and Display name (what people see on the emails and notifications you send). Your Email is read-only; Contact support to change the address you sign in with.
  • Signing identity: Set signature and Set initials, your default marks for signing documents. Removing one applies once you save.

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Security & access

The Security & access page holds your Password, Two-Factor Authentication and Connected accounts. If your organisation signs in through its identity provider, Password and two-factor says to change those settings there instead. Organisation-wide controls such as single sign-on are under Organisation security.
The Security and access page with password fields and a Two-Factor Authentication card offering to set up an authenticator app

Security & access: password and two-factor authentication.

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Preferences

The Preferences page holds Time, date & language (Time zone, Date format and Language) and app-level preferences such as the Help widget.
The Preferences page with time zone, date format and language pickers and a Help widget toggle

Preferences: time zone, date format, language and the help widget.

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My activity

The My activity page lists every action recorded against your account. Search, filter by date range, event and origin, and click a row for its full detail. Each of these pages is reached from the cards on Profile or from the Settings sidebar under My account. Profile also has cards for Walkthroughs and Help & Support.

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Your data

  • Download a copy of your data: your profile, memberships, packages and audit trail, as a JSON file. Once a day.
  • Delete your account: owners only; everyone else sees “Ask an owner to delete your account.” If you own packages you choose an active member to take them over, then type your email to confirm. Your account is deleted in every workspace and you are signed out everywhere. Your profile goes straight away and the rest within 90 days; the audit trail is kept without your details. It cannot be undone.