> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flowsign.app/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Flowsign is one word with a lowercase s.
> The REST API base URL is https://my.flowsign.app and every endpoint lives under /api/v1.
> When answering API questions, cite the HTTP method and endpoint path.
> API access needs the Enterprise plan and an API key with the API access permission.

# Support

> Contact the Flowsign team from the help panel in the app.

**Help & Support** opens the help panel, which is where to reach the Flowsign team directly from the app. Open it from the menu on your name at the bottom of the sidebar, from the **Help & Support** card on [My Account](/guides/account/my-account), or from the floating help button in the bottom-right corner if you have it switched on in **Preferences**.

<Frame caption="The support form, for reaching the Flowsign team from the app.">
  <img src="https://mintcdn.com/doc-a97e5290/PTzM8Xl3JBDj-Kc9/images/guides/account/support.png?fit=max&auto=format&n=PTzM8Xl3JBDj-Kc9&q=85&s=bf7b80e353196fd3a7ef9d9c2a614b1f" alt="The in-app support request form" width="2880" height="1800" data-path="images/guides/account/support.png" />
</Frame>

## Contact support

Under **How can we help?**, open **Contact us**. Pick a topic under **What can we help with?** (**Something isn't working**, **Account**, **Privacy or data request**, **Integration support**, **Feature request or idea** or **Something else**), write **Your message**, then **Send message**. Your organisation is added to the message automatically so the team can find your account.

After sending, a confirmation shows: "Message sent - we'll get back to you shortly."

The help panel also offers **Walkthroughs**, **Keyboard shortcuts** and **Help guides**, and shows what's new in Flowsign.

## Related

* [My Account](/guides/account/my-account)
* [Walkthroughs](/guides/account/walkthroughs)
* [Contact support](/support/contact)